Refund policy

We want you to love every purchase from Bluboxxs. If for any reason you’re not completely satisfied, we’re here to make things right.


✅ Easy 30-Day Returns
• You have 30 days from the date of delivery to request a return.
• Items must be unused, unwashed, and in their original packaging with proof of purchase.
• To start a return, email us at contact@bluboxxs.com with your order number.
• 19266 Coastal Hwy, Unit 4-1129, Rehoboth Beach, DE 19971 United States


💵 Refunds
• Once your return is received and inspected, we’ll notify you by email.
• Refund Processing Time 5 Business Days
• Approved refunds are issued to your original payment method within 5–7 business days.
• Please note: shipping costs are non-refundable.


🔄 Exchanges
• Need a different size, color, or product? We offer exchanges within 30 days.
 • Simply email us contact@bluboxxs.com

 

Damaged or Faulty Goods

If your item is damaged on arrival or shows signs of manufacturing defects:

Please report this to contact@bluboxxs.com within 24 hours of delivery.

We may request photographic evidence and will arrange either a replacement, repair, or refund depending on the issue.

Return Process

To begin a return, please email us at contact@bluboxxs.com with the following:

  • Order number
  • Reason for return
  • Confirmation that item is in original condition
  • Preferred resolution (refund, exchange, replacement)
  • Important: In addition to the email, customers are required to acknowledge the return via phone call to ensure the process is correctly recorded and handled without delay.

Returns should be sent to:

By Mail Or In Store (19266 Coastal Hwy, Unit 4-1129, Rehoboth Beach, DE 19971 United States)

We recommend using a tracked and insured courier service, as customers are responsible for returned goods until they are received and inspected by us.

No additional discounts, guarantees, or returns apply.

We will confirm stock availability before finalizing any such order.

Restocking Fee

There is no restocking fee.

CONTACT INFORMATION 

Phone: +1(302) 208-7929

Email: contact@bluboxxs.com

Mailing Address:  19266 Coastal Hwy, Unit 4-1129, Rehoboth Beach, DE 19971 United States
 
Business Hours:
Monday – Friday: 08:00 AM – 05:00 PM
Saturday – Sunday: Closed