Refund policy
Damaged or Faulty Goods
If your item is damaged on arrival or shows signs of manufacturing defects:
Please report this to contact@bluboxxs.com within 24 hours of delivery.
We may request photographic evidence and will arrange either a replacement, repair, or refund depending on the issue.
Return Process
To begin a return, please email us at contact@bluboxxs.com with the following:
- Order number
- Reason for return
- Confirmation that item is in original condition
- Preferred resolution (refund, exchange, replacement)
- Important: In addition to the email, customers are required to acknowledge the return via phone call to ensure the process is correctly recorded and handled without delay.
Returns should be sent to:
By Mail Or In Store (19266 Coastal Hwy, Unit 4-1129, Rehoboth Beach, DE 19971 United States)
We recommend using a tracked and insured courier service, as customers are responsible for returned goods until they are received and inspected by us.
No additional discounts, guarantees, or returns apply.
We will confirm stock availability before finalizing any such order.
Restocking Fee
There is no restocking fee.
CONTACT INFORMATION
Phone: +1(302) 208-7929
Email: contact@bluboxxs.com
Mailing Address: 19266 Coastal Hwy, Unit 4-1129, Rehoboth Beach, DE 19971 United States
Business Hours:
Monday – Friday: 08:00 AM – 05:00 PM
Saturday – Sunday: Closed